Scope
This Privacy Policy applies to Tvaily websites, apps, playback surfaces, publishing tools, and related services.
It covers information collected when you browse the catalog, create an account, subscribe, watch stories, or use
AI-assisted creative features.
Information Tvaily collects
- Account and identity data: authentication and account profile details provided through Clerk, such as user IDs, email addresses, sign-in events, and session metadata.
- Subscription and billing data: Stripe customer IDs, subscription tier, billing status, invoice references, and limited payment metadata needed for support and fraud prevention. Full card numbers are processed by Stripe, not stored by Tvaily.
- Usage and watch history: stories viewed, playback progress, watch timestamps, interaction events, library activity, and access-tier decisions needed to unlock or restrict content.
- Device and diagnostics data: IP address, browser or app details, approximate location inferred from IP, logs, crash reports, and request metadata used for security, debugging, and abuse prevention.
- Analytics data: Cloudflare and related operational analytics used to understand traffic, performance, and product usage patterns.
- Creative and AI workflow data: prompts, uploaded assets, story inputs, generated outputs, moderation signals, and review notes when you use creation, editing, or publishing features.
How Tvaily uses information
- Provide authentication, content access control, playback, subscriptions, and customer support.
- Process billing, prevent fraud, resolve disputes, and maintain records required for accounting and compliance.
- Measure service quality, diagnose outages, monitor abuse, and improve site performance and product decisions.
- Operate AI-assisted story, image, audio, and video workflows, including storing prompts and generated assets so the service can render, review, publish, and replay them.
- Communicate service messages, policy updates, launch notices, and transactional emails.
AI-generated content disclosure
Tvaily may host or deliver stories, visuals, voices, music, and related metadata that are generated or assisted by
AI systems. Tvaily may retain prompts, reference assets, generation settings, quality-control notes, and output files
to operate the product, investigate issues, and support future edits or removals. Users should not assume AI outputs
are error-free, complete, or suitable for legal, medical, or other high-stakes use.
Sharing and processors
Tvaily shares information with service providers that help operate the platform, including Clerk for authentication,
Stripe for payments and billing workflows, Cloudflare for hosting and analytics, and infrastructure or model providers
used to render or deliver generated media. Tvaily may also disclose information when required by law, to protect the
service, or in connection with a merger, financing, or asset transfer.
Retention
Tvaily retains account, billing, watch, and operational records for as long as needed to provide the service,
comply with legal obligations, resolve disputes, and preserve the integrity of published stories and moderation
decisions. Retention schedules for creative uploads, prompts, and generated assets must be finalized before launch.
Your choices
- You can manage account details through the authentication and profile settings offered in the service.
- You can cancel paid subscriptions through Stripe-powered billing controls when they are made available.
- You can request deletion or export of account-linked information subject to Tvaily's legal, security, and recordkeeping obligations.
- You can limit optional marketing communications using the unsubscribe controls included in those messages.
Children and launch review
Tvaily is not intended for children under 13. Before launch, Tvaily must add finalized legal contact details,
jurisdiction-specific rights disclosures, cookie consent disclosures if required, and counsel-reviewed retention and
cross-border transfer language.